Last updated 18 September 2026
Account details (name, email, phone), pickup/delivery addresses, payment references recorded by our operations team, and the condition-verification videos and photos exchanged for a rental.
To create and manage your account, process bookings and payments, arrange shipping with our courier partners, verify a piece's condition before and after a rental, resolve disputes, and send transactional emails about your orders, listings and payouts.
Online card checkout is not currently used. Our team coordinates payment directly and records only the reference needed for reconciliation. An owner's bank account or UPI ID, provided for receiving payouts, is stored only to arrange that transfer and is never shared with renters or other owners.
We share only what's needed to fulfil a rental, including your name, phone and address with our courier partner for pickup and delivery. We do not sell your personal data.
Condition-verification videos are retained for 90 days after a rental completes, the period used to settle any dispute over condition or damage. Account and order records are retained as long as your account is active, or as required by law.
You can review and update your account details from your dashboard at any time. To request deletion of your account or data, contact us using the details on our Contact page.
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